I went to the post office to grab the parcel this morning, and recieved in my hands a medium sized box.... hmmm... strange... its.... bigger than i thought!!
I carefully unhitched the bubble wrap and held quite a unique presentation box... upon opening that box I found another! and then finally the ring. I sat in my beat up rusting car in the morning sun outside the postoffice and was literally blinded by the flashes of colour reflecting off the diamond.
I was initially interested in your company as my choice for an engagment ring because your site steers away from the now prevalent tacky and fanciful image of offering "amazing deals on diamonds and gold". Not only was your site easy to use, but during the entire process I have been guided through in a courtious and professional manner at every stage, from diamond selection to the delivery.
Yourself, your company and the business you do is a credit to the jewellery industry.
I also had a hidden desire that I wasnt going to just recieve a ring in a ring box... It was a treat to find that you (mindread?!) go that extra mile to impress your clients. But it should be said this has been your outward goal the entire way.
I just received the ring and wanted to express my gratitude at the wonderful experience I have had dealing with you all. Your professionalism and attention to detail is rare, but it's the personable and human interaction that really sets you apart. I never once felt like I was just another customer, a big thumbs up.
I loved the presentation. Inconspicuous blue box surrounding a stylish smaller box. Just enough branding to let you know, this is something truly special. The ring itself has exceeded all my expectations. I chose 1791 because your ring designs where stylish but understated at the same time, exuding class but never shouting too loud about it. The craftsmanship has to be applauded, dare I say even outdoing the CAD images.
The diamond sparkles, boy does it sparkle, even in normal lighting. I can't take my eyes off it. In a word, WOW!
Once again, I can't thank you enough. Now it's up to me do this ring justice with an amazing proposal. Though to be honest, it doesn't seem fair; I feel like I have a secret weapon with this baby in my hands. Can't wait to see her reaction.