My experience with 1791 was perfect. I found the whole website easy to use and love the fact you can pick and choose what ring you like and what diamond as well. I was a little unsure with what I was buying without seeing it first hand although when I spoke to a 1791 representative her recommendation was clear and very informative. Delivery of the ring was excellent and the whole process was very simple. When the ring arrived it was better than I imagined.
I went to the post office to grab the parcel this morning, and recieved in my hands a medium sized box.... hmmm... strange... its.... bigger than i thought!!
I carefully unhitched the bubble wrap and held quite a unique presentation box... upon opening that box I found another! and then finally the ring. I sat in my beat up rusting car in the morning sun outside the postoffice and was literally blinded by the flashes of colour reflecting off the diamond.
I was initially interested in your company as my choice for an engagment ring because your site steers away from the now prevalent tacky and fanciful image of offering "amazing deals on diamonds and gold". Not only was your site easy to use, but during the entire process I have been guided through in a courtious and professional manner at every stage, from diamond selection to the delivery.
Yourself, your company and the business you do is a credit to the jewellery industry.
I also had a hidden desire that I wasnt going to just recieve a ring in a ring box... It was a treat to find that you (mindread?!) go that extra mile to impress your clients. But it should be said this has been your outward goal the entire way.