1791 Diamonds customer service was of the highest quality. The staff, in particular Ardouin Baker, were friendly, helpful and accommodating. 1791 were able to design for me a high quality engagement ring, then cater to my storage and delivery needs. The delivery of the ring went smoothly, due in a large part to 1791's flexibility.
A very attractive feature of 1791's design experience is also the resize service offered by 1791. Overall, I had an excellent experience with 1791 and would highly recommend their services to anyone considering having jewellery custom designed.
Right from my first enquiry, the 1791 team impressed me with their care for detail and willingness to go to extra effort to provide quality service. I am living overseas but wanted a New Zealand made engagement ring for my Fiance. Ardouin from Customer Services organised the shipping and tackled the challenging French customs systems to get the ring safely across to the other side of the world. When it arrived it was perfectly crafted and beautifully designed. I needed to resize the ring and again Ardouin organised everything for the ring to be resized in Europe by a trusted jeweller. Throughout the entire process comunication was fantastic, even across so many timezones, and I felt completely at ease that the ring was safe. My fiance loves the ring and we will be in touch again soon to choose our wedding bands from 1791.