I just received the ring and wanted to express my gratitude at the wonderful experience I have had dealing with you all. Your professionalism and attention to detail is rare, but it's the personable and human interaction that really sets you apart. I never once felt like I was just another customer, a big thumbs up.
I loved the presentation. Inconspicuous blue box surrounding a stylish smaller box. Just enough branding to let you know, this is something truly special. The ring itself has exceeded all my expectations. I chose 1791 because your ring designs where stylish but understated at the same time, exuding class but never shouting too loud about it. The craftsmanship has to be applauded, dare I say even outdoing the CAD images.
The diamond sparkles, boy does it sparkle, even in normal lighting. I can't take my eyes off it. In a word, WOW!
Once again, I can't thank you enough. Now it's up to me do this ring justice with an amazing proposal. Though to be honest, it doesn't seem fair; I feel like I have a secret weapon with this baby in my hands. Can't wait to see her reaction.
Darren & Chrisda G
Many thanks for the beautifully crafted Duchess Ring that my fiance bought me. It's so clear and we like the cut of the diamond that sparkles in every angle we look at it! We love watching it sparkle in the sun and with some indoor warm lighting. It's dazzling really well and we love it! We also like the set of our Duchess ring. The simple and minimal frame makes this one piece ring extra elegant. We fell in love with it as soon as it was put on my finger!
On another note, we also like the presentation of the box. We like the big navy box, the smaller box that keeps our ring safely in the middle with a ribbon underneath for easy lifting. We can see how much attention 1791 paid to the details from making the ring to the delivery to the end user!
We also appreciate the fact that our order is followed up closely by a designated customer service person. It makes the whole shopping experience a trusted and enjoyable one. It's true we didn't know what to expect as we're ordering something so special and precious online. Assurance and somebody who could advise us from Day 1 when my fiance called and given detailed explanation did assure us we're on safe hands and being looked after! We love the ring very much! Thank you very much 1791 team! You're doing a great job in the industry. We're sure we will be your customer again soon on our special days to come!