I just received the ring and wanted to express my gratitude at the wonderful experience I have had dealing with you all. Your professionalism and attention to detail is rare, but it's the personable and human interaction that really sets you apart. I never once felt like I was just another customer, a big thumbs up.
I loved the presentation. Inconspicuous blue box surrounding a stylish smaller box. Just enough branding to let you know, this is something truly special. The ring itself has exceeded all my expectations. I chose 1791 because your ring designs where stylish but understated at the same time, exuding class but never shouting too loud about it. The craftsmanship has to be applauded, dare I say even outdoing the CAD images.
The diamond sparkles, boy does it sparkle, even in normal lighting. I can't take my eyes off it. In a word, WOW!
Once again, I can't thank you enough. Now it's up to me do this ring justice with an amazing proposal. Though to be honest, it doesn't seem fair; I feel like I have a secret weapon with this baby in my hands. Can't wait to see her reaction.
Right from my first enquiry, the 1791 team impressed me with their care for detail and willingness to go to extra effort to provide quality service. I am living overseas but wanted a New Zealand made engagement ring for my Fiance. Ardouin from Customer Services organised the shipping and tackled the challenging French customs systems to get the ring safely across to the other side of the world. When it arrived it was perfectly crafted and beautifully designed. I needed to resize the ring and again Ardouin organised everything for the ring to be resized in Europe by a trusted jeweller. Throughout the entire process comunication was fantastic, even across so many timezones, and I felt completely at ease that the ring was safe. My fiance loves the ring and we will be in touch again soon to choose our wedding bands from 1791.