Right from my first enquiry, the 1791 team impressed me with their care for detail and willingness to go to extra effort to provide quality service. I am living overseas but wanted a New Zealand made engagement ring for my Fiance. Ardouin from Customer Services organised the shipping and tackled the challenging French customs systems to get the ring safely across to the other side of the world. When it arrived it was perfectly crafted and beautifully designed. I needed to resize the ring and again Ardouin organised everything for the ring to be resized in Europe by a trusted jeweller. Throughout the entire process comunication was fantastic, even across so many timezones, and I felt completely at ease that the ring was safe. My fiance loves the ring and we will be in touch again soon to choose our wedding bands from 1791.
Alice Herald and the team at 1791 were fantastic. Over a period of about 6 months, and many emails they designed and crafted a ring which far exceeded all my (and my now Fiancee's) expectations. Their commitment to establishing a rapport with their clients to ensure satisfaction is unique and matched only by the quality of their finished product. My sincere thanks to all involved.
Millgrain Wedding Wedding Band Review
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