My fiance put a great deal of effort into finding the 'perfect' engagement ring for me and it was clear to him that it should be handmade. When he approached staff at 1791Diamonds, he had very clear ideas of what he wanted and how the ring should look in the end. From the first moment onwards, he was provided with committed, patient and timely customer service. He could discuss his design requests via email and telephone at any moment throughout the entire process. His ideas were completely respected and he was supported with professional advice through every step. The friendliness and enthusiasm of the 1791Diamonds staff were very comforting along the way, especially because the quest for the 'one and only' engagement ring can be quite stressful.
After our engagement, a further plus was the free resizing of the ring which was very easy for us and done within less than a week. It was a great advantage to have somebody we could trust with this because they knew the ring like no one else.
We are extremely happy with the ring and the service we received. In the end, I really got the 'perfect' ring thanks to 1791Diamonds and their fabulous staff. When it's time for wedding rings, we definitely know where to go!
As I began to delve into the multiple layers of well packaged merchandise I started to feel like I was playing "pass the parcel" at a birthday party!
First the plastic envelope... RIP
Then another layer of plastic wrap... RIP
Then a few layers of bubble-wrap... tossed over my head
Then a big dark blue 1791 box (delicately saved for re-packing purposes)
Then a smaller dark blue 1791 box (again saved for re-packing)
Then a small ring box... which refused to open until I realized it had a tiny (maybe child resistant) lock..
Followed by the Mother Lode! WOW!
Thank you for such a nice piece of art. one that she will never see in a Michael Hill store!