1791 are very impressive..they are efficient, seriously professional, honest, quick to respond and also make you feel like you are the only customer they are working with by responding to any query no matter how small with care and friendliness. I couldn't have asked for better customer service and although in some ways I was nervous because I am based in the UK and the ring had to be made overseas and sent to me without even trying it on I could not be happier with my ring and I have comments made almost daily about how beautiful my ring is. I would highly recommend buying from 1791. They are fantastic value and I having looked for my ring not only online but in many shops, I am yet to see anything nearly as unique and stunning as my ring and that is thanks to the skill that Alice has and the amazing quality of the stone that she/her team found me. I can't thank her/them enough for designing and making my ring as I spend half the day staring at it as it is so beautiful. Thank you 1791.
I went to the post office to grab the parcel this morning, and recieved in my hands a medium sized box.... hmmm... strange... its.... bigger than i thought!!
I carefully unhitched the bubble wrap and held quite a unique presentation box... upon opening that box I found another! and then finally the ring. I sat in my beat up rusting car in the morning sun outside the postoffice and was literally blinded by the flashes of colour reflecting off the diamond.
I was initially interested in your company as my choice for an engagment ring because your site steers away from the now prevalent tacky and fanciful image of offering "amazing deals on diamonds and gold". Not only was your site easy to use, but during the entire process I have been guided through in a courtious and professional manner at every stage, from diamond selection to the delivery.
Yourself, your company and the business you do is a credit to the jewellery industry.
I also had a hidden desire that I wasnt going to just recieve a ring in a ring box... It was a treat to find that you (mindread?!) go that extra mile to impress your clients. But it should be said this has been your outward goal the entire way.