I'm writing this to express my extreme gratitude towards the service I received from your business when recently purchasing an engagement ring.
I had made enquiries with over a dozen different jewellers & after one phone call with your designer Alice, I knew 1791 was the company I would have design the ring. Your staff came across as legitimately interested in my personal endeavour to create the perfect ring & at no time did I ever feel like my input wasn't valued or incorporated. Every detail was important to me, from the ring's design to the diamonds, so when I was advised & listened to in equal measure I knew I'd made the right choice. Best of all were the results...wow! How could she say no? The comments alone my fiancee receives speak infinitely for the brilliant design & end quality.
Thank you so much to Alice & your team. I would recommend your business to anyone that was looking for diamond jewellery & can't wait to work with you again on the wedding bands!
I went to the post office to grab the parcel this morning, and recieved in my hands a medium sized box.... hmmm... strange... its.... bigger than i thought!!
I carefully unhitched the bubble wrap and held quite a unique presentation box... upon opening that box I found another! and then finally the ring. I sat in my beat up rusting car in the morning sun outside the postoffice and was literally blinded by the flashes of colour reflecting off the diamond.
I was initially interested in your company as my choice for an engagment ring because your site steers away from the now prevalent tacky and fanciful image of offering "amazing deals on diamonds and gold". Not only was your site easy to use, but during the entire process I have been guided through in a courtious and professional manner at every stage, from diamond selection to the delivery.
Yourself, your company and the business you do is a credit to the jewellery industry.
I also had a hidden desire that I wasnt going to just recieve a ring in a ring box... It was a treat to find that you (mindread?!) go that extra mile to impress your clients. But it should be said this has been your outward goal the entire way.