Shopping BasketWelcome to our web site www.1791diamonds.com
Version 5.5 16th December 2008 - Terms of use.
This website ("Site") is owned by 1791 Diamonds Ltd (referred to on this Site as "we", "our" or "us"). Your use of this Site is governed by these terms of use. By accessing and browsing this Site you agree to be bound by these terms of use.
If you wish to purchase any of our goods or use any of our services on this Site, you will be required to agree to the additional terms and conditions of sale for those particulars goods or services.
General Terms and Conditions
Our Promise
Our products are uniquely designed by us and are exquisitely crafted from very high quality materials, here in New Zealand.
We endeavour to provide you with absolutely excellent customer service. If there is anything you would like to discuss with us then please get in touch via the contact us page
We have specifically checked that our diamond suppliers adhere to the Kimberley Process so as to avoid sourcing conflict diamonds.
Our Polite Request
Please use this web site in a manner that will make other people happy and is entirely within the law. Please don't submit any information that would insult or upset other users or our staff.
Delivery
Delivery times are calculated from the time that payment is received for an order. From that point, you can expect delivery within New Zealand to be 12-15 working days. If you have chosen the 'Valuation for Insurance' option, then this will add 2-4 days to the expected delivery time. Click here for delivery times over the Christmas and New Year period.
Certificates & Reports
All diamonds over 0.3 carats supplied by this site have independent diamond certificates. We use Advanced Gem Laboratory (AGL) Limited (NZ), GemLab (NZ) or GEMLINK (NZ).
Note, some distributors and retailers issue their own certificates. We use independent laboratories to give you the confidence that the diamonds are the quality we stated. We feel this is particularly important for an internet purchase.
Goods and Services Tax
GST is charged at 12.5% and is included in the retail price where applicable.
Returns Policy
If you are not entirely satisfied with one of our products you may return it to us within the first 14 days from when the ring is delivered. Products must be returned in an "as new" condition.
Please first call 0800 NZDiamond (0800 693 426) to arrange return or get in touch via the contact us page. We will issue you a returns number and arrange an insured courier. Do not return rings in any other way because they probably won't be insured.
This returns policy is strictly limited to one engagement ring and two wedding bands per customer.
Your statutory rights are not affected by this returns policy. If there is a fault in materials or manufacture we will replace a ring free of charge.
Ring Size
To have a free ring sizer sent to you, please complete the ring-sizer request form.
If a ring we send to you needs re-sizing then we will do this for free within the first 60 days from when you received it. Please first call 0800 NZDiamond (0800 693 426) to arrange return or get in touch via the contact us page.
Intellectual Property
All intellectual property on this Site, including without limit, the text, graphics and copyright works is owned by us (or our relevant content supplier). We are the exclusive owner of all rights in the compilation, design and layout of this Site.
Our ring designs are unique and copyright in them belongs to us. You may not reproduce these designs, nor have a jeweller reproduce these designs for you.
Right to Use Site and Content
You may access, view, reproduce and print the content on this Site provided you only use that content for informational, non-commercial purposes and any reproduction includes a prominent acknowledgement of our rights in the relevant content.
Disclaimer
The information provided on this Site is for a general guidance only and should not be used as a substitute for professional advice.
All our rings are made on demand for you. As a result, the pictures are indicative and not of the actual ring. You can, however, be sure that we endeavour to make each ring to a very high level of quality and as near to the original master as possible.
Photos
This Site contains various photos, 3D models and illustrations of our products. These are often not to scale and may appear both larger and smaller than the actual size. We have done this so you can see the detailed design. In addition we often have to alter and enhance pictures. The objective of this enhancement is to remove reflections of the camera, reflections of the photo booth, and reflections of photographic lighting, as well as dust and dirt marks from the camera lens and defects or dirt on the camera digital sensor.
Diamond Carat Weight and Millimetre size
To help you envisage the approximate dimensions of a diamond we sometimes show an approximate millimetre size alongside the official carat weight of a diamond. Please note this is a very approximate measure and it can be quite inaccurate because it is based on averages and not the actual diamond.
However the carat weight is exact and is based on the actual diamond. You should only rely on the carat weight and take the millimetre size as a very ballpark estimate.
All Liability Excluded
To the extent permitted by law:
- all warranties, representations and guarantees (whether express, implied or statutory) are excluded, including without limit, suitability, fitness for purpose, accuracy or completeness of this Site or the content on or accessed through it; and
- we will not be liable for any damage, loss or expenses, or indirect losses or consequential damages of any kind, suffered or incurred by you in connection with your access to or use of this Site or the content on or accessed through it.
If the New Zealand Consumer Guarantees Act 1993 applies, you may have rights or remedies which are not excluded nor limited by the above. If you are using this Site or its content for business purposes, the above exclusions and limits will apply and the New Zealand Consumer Guarantees Act 1993 will not apply.
Although we have tried to ensure the content on this Site is current, accurate and complete, we do not guarantee that such content will be current, accurate or complete when you access it. We will take action, within a reasonable time, to correct any error or inaccuracy which is brought to our attention. In particular, although we have tried to ensure that the prices stated on the Site are correct, we do not guarantee the accuracy of any listed price and will not be bound to sell you any product at an incorrectly listed price.
Third Party Websites
This Site may contain links to third party websites. These websites have not been prepared by us and are not controlled by us. They are provided for your convenience only, and do not imply that we check, endorse, approve or agree with third party websites this Site links to.
Privacy Statement
The Privacy Statement governs the collection, use and disclosure of your personal information by us. The Privacy Statement forms a part of these terms of use and is available here.
Jurisdiction and Governing Law
This Site and content have been prepared in accordance with the requirements of New Zealand law. These terms of use and any matters or disputes connected with this Site will be governed by New Zealand laws and will be dealt with by New Zealand courts.
Amendments
We may amend these terms of use from time to time so you should check and read these terms of use regularly. By continuing to use this Site after any such amendment, you are deemed to have agreed to the amended terms of use.
