Delivery TimesDelivery times are calculated from the time that payment is received for an order. From that point, you can expect delivery within New Zealand to be 12-15 working days. If you have chosen the 'Valuation for Insurance' option, then this will add 2-4 days to the expected delivery time. If you have an urgent delivery deadline, let Customer Services know by giving full details in the comments box at step 4 of the checkout. Our CourierFor New Zealand orders, we use Courier Post to deliver your ring to you. For international deliveries, we use Fed Ex - please enquire for an indication of delivery times to your location. All packages will be require a signature upon delivery. |
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Address
We will send your ring to the shipping address that you give us. Customer Services will contact you prior to booking the courier, to inform you of the expected delivery date. Please make sure that there will be someone to sign for the delivery.
Emails
Your order receipt will be sent to the email address you give us. If your purchase is a surprise, then choose a secure email address that the recipient cannot access.
Insurance
The package will be insured by us until you have signed for it. We recommend that you arrange for separate insurance cover once the ring is in your possession.
